I purchased this with the small rig wireless motor lite, but cannot get the two to pair. When I purchased, they were listed as compatible. Are they not compatible?

It is compatible. The 4297 motor has two frequency bands: the green F15-01 and the blue F00-01, which can be distinguished by the indicator light. To pair, adjust the frequency band of the 3917 to either 15 or 00, and set the motor number to 1. Please see the guide video here: https://smallrig.feishu.cn/record/RvMXrwsGHeLLVGcMyH3cV8AXnMd

If you have two MagicFIZ motors, can you switch between motor 1 and 2 with only the handle? Thanks!

Hi！ Thank you for your message. It can't switch, you need to purchase Wireless Follow Focus Controller Kit 3917. Please feel free to contact us if you have any questions. Best regards. SmallRig

Is there a way to upgrade or downgrade the handle's firmware version? Because I've bought the handle as an addition to my second motor from the MagicFIZ two motor kit and it came with a newer firmware version as the one from the kit. It seems that it makes issues when trying to use it wired to the motor...

Hi！ Thank you for your message. Sorry, the product Wireless Follow Focus Controller Kit you purchased cannot upgrade or downgrade the firmware version by itself. If you encounter any usage problems, you can contact our customer service department: SmallRig@smallrig.com Please feel free to contact us if you have any questions. Best regards. SmallRig

Wireless Follow Focus Controller | Precise Cabled & Wireless

Name: Wireless Follow Focus Controller Kit
Brand: SmallRig
SKU: 3917
Price: 179.99 USD
Availability: Discontinued
Rating: 4.7 (3 reviews)

Wireless Follow Focus Controller Kit

USD $

0.00

SKU:

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Package Weight (kg):

0.3

1. Supports follow focus/recording/power supply
2. Low-latency and high precision wireless/cabled control
3. Power-failure memory, no need of repeated calibration
4. Suitable for both right hand and left hand, easy to install

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